We Are Here

Questions happen. When they do, we will help you find the clearest way to sort them.

Ways To Reach Us

Email Us

Send your questions or complaints to hello@renmoney.com and include the details we need to help you faster.

Send email

Email Us

Send your questions or complaints to hello@renmoney.com and include the details we need to help you faster.

Send email

Start Chat

Use live chat on the Renmoney web or mobile app for quick support.

Start chat

Start Chat

Use live chat on the Renmoney web or mobile app for quick support.

Start chat

Phone Status

Call 0700 5000 500

Phone Status

Call 0700 5000 500

Visit HQ

Our HQ branch is at: 23 Awolowo Road, Ikoyi, Lagos.

Get directions

Visit HQ

Our HQ branch is at: 23 Awolowo Road, Ikoyi, Lagos.

Get directions

Support Hours

Monday to Saturday from 7am–11pm. Sunday from 8am–5pm.

Support Hours

Monday to Saturday from 7am–11pm. Sunday from 8am–5pm.

Need Answers?

For quick answers, visit our FAQs before opening a support request.

Visit FAQs

Don’t click under pressure.

Fraudsters can copy a bank’s logo. Don’t let them earn your trust. Check the sender and website address. Keep your password, PIN, card details and OTP private.